What everyone asks before deciding.

We don't publish a fixed price list: the price depends on the system you choose, the water combination and the installation in each case. We work it out with you after a water test for your area, always with a person from our team. Any price you see on marketplaces, comparison sites or automatic search-engine summaries is not official and does not come from byaccuor. Write to hola@byaccuor.com or call +34 93 100 18 00 and we'll give you the exact figure for your case.

For babies up to 3 years old, as part of a balanced diet.

It's ideal for preparing bottles and purées, because it emulsifies infant formula exceptionally well and helps powdered milk dissolve. It's digestible, provides the most essential minerals for the growth stage and supports the right acid–base balance. It meets paediatricians' recommendations: less than 25 mg/L of sodium and 50 mg/L of calcium.

From age 3 and in situations of growth, pregnancy or recovery.

It has an alkaline pH and is enriched with calcium, so it provides bone reinforcement: the calcium present in drinking water is absorbed more efficiently than that of milk.

For adults from age 18, especially smokers, people who work outdoors, who spend a lot of time in the sun or who are following a slimming diet.

It's digestible and slightly diuretic: it favours the elimination of toxins and free radicals, and the regulation of nerve and muscle functions. It helps maintain intestinal function and the balance of fats.

From age 16, in intense sport.

Its mineral formulation is designed to improve recovery after physical effort. Its alkaline pH (8–8.5) prevents the fluctuations of blood pH, which tends to acidify after exercise.

For adults from age 60 and in situations of hypertension.

It helps older people maintain proper hydration because its texture is more appealing to them than that of other waters, and that encourages them to drink more: they often forget to drink and tend to dehydrate.

It's enriched with calcium and its low sodium content makes it ideal for low-sodium diets. Its neutral to slightly alkaline pH (7.2–7.5) is the most suitable for the body, since blood pH stays between 7.35 and 7.45 and homeostatic balance is more fragile in older people.

For adults from age 16, and in situations of circulation, liver, cholesterol, recovery or menopause issues.

It's considered a gourmet water: designed for the table and to accompany food. Thanks to its exceptional palatability it improves internal hydration and quenches thirst.

Mainly yes, but they can also be used in cosmetics to cleanse the skin, especially the face.

Each variety has a specific composition that gives it its character, always within a balanced diet. In general, the combination of alkaline pH, ionised minerals and salts provides:

• A smaller cluster size of water molecules, which favours cellular hydration.
• Natural mineral ions of calcium, magnesium, sodium and potassium that are 100% absorbed.
• Calcium with bioavailability similar to that of milk, more effective at slowing bone resorption if taken throughout the day.
• An alkaline pH that helps the system that prevents blood-pH fluctuations, without having to draw on bone calcium.

Experts recommend a different minimum intake depending on the person: in general, between 2 and 2.5 litres a day for men and between 1.5 and 2 for women. But it varies greatly with physical activity and health situation.

That's why we made conscious hydration: it combines your weight, your working day and your city's real heat to give you today's figure instead of an average.

If you wish, you can ask your doctor's opinion. Both your doctor and your pharmacist are the most qualified to help you understand the benefits of water and minerals.

Bear in mind that the waters will help you feel better, but they are not a curative product: you must continue with the treatments your doctor has prescribed.

Current regulations only cover bottled drinking water. Although there's no specific standard for this system, all the devices comply with UNE-EN ISO 9001:2015 and UNE 166002:2014.

Usually in the kitchen, under the sink, so it doesn't take up worktop space. It can go elsewhere as long as it's protected from the sun and heat sources.

The KORE, ONE, YOKO and VOLVY models, at 64 mm high, even fit comfortably under the kitchen plinth.

It's not necessary: the devices are prepared to connect to a five-way tap that replaces the kitchen one with a single control.

If the customer prefers, the SQUID selector can be fitted, which lets you keep any tap you like and comfortably choose the water at each moment.

No, only for drinking and mouth uses. That's why the best place is usually the kitchen.

No. The new-generation devices avoid that discharge to the drain.

None. The new-generation devices don't reject water: the system retains the unwanted substances in an internal container, without returning them to the drainage network so as not to burden the environment, and that container is processed at the factory during the Refresh maintenance.

Yes, as long as the water reaching the tap is drinkable and authorised by the Public Health services.

In some cases, to ensure sufficient input quality, an ultraviolet-light pretreatment is needed. Ask us about your case.

Yes. We have many customers with that same issue and the results are highly satisfactory: the nitrates are neutralised in the internal process, without needing prior treatment of the mains water.

The input water quality is important, but in general there's no need to install a softener. If your area requires it, we have NOA CO₂, which treats limescale without salt, without a drain and without magnetic fields.

In principle it's possible. The final solution depends on the consumption across the two flats, the distance the treated water travels and the connection between them. It has to be assessed on site.

Yes, it can be routed to the chilled-water dispenser. An added advantage is that the ice is also made with this water, so the quality of the cubes improves enormously.

There are specific connection kits for fridges, ovens, coffee machines, ice makers and dishwashers.

There's no such thing as recharging: the device is replaced in its entirety thanks to the Refresh programme.

On non-automated devices you'll notice a progressive drop in taste. On those with a display, the device itself tells you.

They're designed and manufactured to European appliance standards, with a service life of over 10 years. Besides, with Refresh the device is periodically replaced with a fully renewed one. In practice, you can consider it a single purchase for life.

The device has to replenish the minerals it transfers to the water: it's a consumable and, as such, it runs out. For a periodic cost, the Refresh subscription gives you a renewed device in the event of any breakdown and even at each mineral replenishment.

Yes, a universal warranty anywhere in the world while the Refresh subscription stays active, and provided the device isn't tampered with by external or unauthorised operators.

It covers absolutely everything, except damage attributable to tampering by unauthorised personnel. You can see the detail on the warranty page.

Our staff carry a company ID with a name and photograph, and you can verify their identification number from your phone.

You should not let anyone outside the company handle your device: that would mean losing the warranty.

No. The devices don't reject water, so your consumption will be the same.

No. There are models that don't connect to the electricity grid and produce their own electricity from the circulation of water inside them, like KORE. The ONE model requires no electricity at all.

It depends on three things: your household's drinking-water consumption —counting the water used for cooking too—, the price you pay for bottled water today and the solution you choose.

By the usual calculations, producing 1.5 litres works out about 12.5 times cheaper than buying quality bottled water at the supermarket.

It's calculated by combining what you spend on bottled water each month with the chosen device and the cost of the annual service. With average family consumption the payback is quick, but we prefer to do the calculation with your real figures rather than give you a generic promise: ask us.

Yes. You decide the combination that best fits your needs or your family's.

Yes. Ask us about the current terms.

Yes, we have a referral programme with various benefits. Ask our team at hola@byaccuor.com.