愛 ambassador's handbook · 2026 edition

Your name and our water.

The brand isn't lent to you: it's entrusted to you. This is everything you need to represent byaccuor without breaking anything — and without having to ask every time.

01 what love ❤ byaccuor is

It isn't another brand. It's this one, in your hands.

byaccuor has spent twenty years designing water. What a company can't do is walk into the kitchen of someone who trusts you. Only you can do that, and that's why there is love ❤ byaccuor: the programme that puts the brand, the technology and the material in the hands of people who already have a community.

The whole brand handbook still applies — the logotype, the colour, the typography, the tone — and this document only adds what changes when the brand is carried by a person with a name and a face: the heart, the coral and your name in front. Nothing else. If something isn't here, it's settled in the brand handbook.

love ❤ byaccuor brand block
01

Your identity

You create your profile «[your name] love ❤ byaccuor» with the image kit we give you.

02

You share

You show designed water to your people with material that's ready. No improvising, no making things up.

03

You build a book

You're paid for each customer you bring and, as long as they keep their Refresh subscription, that book keeps paying you.

People don't buy water from an advert: they try it because someone they trust shows it to them.

that's why the programme is selective

02 what you're called

Your name in front. Ours behind.

Your profile name always follows the same pattern: [your name] love ❤ byaccuor. Your first name, no surname and no handle. That order matters: first the person they trust, then the brand behind her.

The link you see below isn't yours to invent: we give it to you. It lives at corp.byaccuor.com — which is where your space is and where your customers are counted — and it carries your code in capitals, the same one inside your QR. There's one per person and it isn't shared.

Marta love ❤ byaccuor @marta.love.byaccuor

I'll show you the water we design at home.
Official byaccuor ambassador · Barcelona

corp.byaccuor.com/r/MARTA
CaseRightWrong
Profile nameMarta love ❤ byaccuorByaccuor Marta · Marta Byaccuor Oficial
Handle@marta.love.byaccuor@byaccuor.marta · @byaccuor_bcn
How you introduce yourselfOfficial byaccuor ambassadorDistributor · Agent · byaccuor service engineer
The signaturebyaccuor in lower case, alwaysByaccuor · BYACCUOR
The heart❤ from the kit, in coralThe keyboard emoji, 💙, 💧 or any other
DomainYour tracking linkRegistering domains or accounts using the brand
The name is yours, the brand isn't. If one day you leave the programme, the profile stays with you but stops being called love ❤ byaccuor: the block, the heart and every reference to the brand come off. You're told in advance and helped to do it.

03 the block

Three pieces on a single line.

The block is love in italic, the heart and the logotype, all three sitting on the same baseline. It's built from one measurement: the x-height of the logotype. It isn't rebuilt or rearranged; you use the file as it is.

Construction of the love ❤ byaccuor block, personal version, the heart on its own, light-background version and incorrect uses
The block. Construction, personal version, using the heart on its own, and the four mistakes we see most.Download SVG

Yes

  • The full block where there's room: profile, cover, card, T-shirt.
  • The heart alone where there isn't: avatar, pin, video stamp.
  • Your name in front, in Manrope 400, at the same x-height.
  • On a light background, deep coral: light needs more contrast.

No

  • Rebuilding it by setting «love» in some other italic.
  • Putting the heart inside the logotype or on top of the stroke.
  • Using the heart twice on the same piece.
  • Adding your surname, your city or your phone inside the block.

04 the heart and the coral

A new colour, for one thing only.

The heart is drawn with the same weight and the same rounded ends as the byaccuor stroke: that's why it belongs to the family even though it's the only curved form in the system. And it brings with it the one colour the main handbook doesn't have, coral, with one strict rule: coral belongs to the heart and to nothing else. It doesn't colour backgrounds, headlines or the logotype.

Coral

HEX
RGB
228 · 113 · 94
CMYK
0 · 50 · 59 · 11
Contrast
6.1 : 1 on ink
Use
The heart on a dark background

Deep coral

HEX
RGB
184 · 74 · 54
CMYK
0 · 60 · 71 · 28
Contrast
4.8 : 1 on salt
Use
The heart on a light background

And the rest, unchanged

Ink
#08131F · the background of everything
Salt
#F3F6F7 · the text
Mineral
#7FB2B8 · still the byaccuor accent
Rule
Coral and mineral don't compete: coral is only ever in the heart
A word about contrast. Light coral on white comes out at 2.8 : 1 and isn't good enough for text. If you're publishing on a light background, the heart goes in deep coral. It's the same rule that already applies to mineral in the main handbook.

05 your digital kit

All ready. Just publish.

Avatar, cover, bio, square post and vertical story for an ambassador
Digital kit. Avatar, cover, bio, 1:1 post and story, with the advertising label inside the video.Download SVG
PieceSizeWhat goes on it
Avatar512 × 512 pxThe heart alone on ink. Your face goes on the cover, not here
Cover1500 × 500 pxThe block and one supporting line. Keep the logotype out of the middle third
BioTextWhat you do, where you are, «official byaccuor ambassador» and your link
Post1080 × 1080 pxA real photo of you, and the block bottom left
Story and reel1080 × 1920 pxSubtitles always, bottom 220 px kept clear, and the advertising label
Link—Your tracking link, as it is, no shorteners and no added parameters

06 how we speak

Tell them what happened to you. Not what you want to sell.

The byaccuor voice is calm and precise. Yours is also personal: you can talk about your home, your kitchen and your day, which the brand can't. What doesn't change is the substance: facts instead of adjectives, and no promises.

When someone asks what it is

«It isn't a filter. It strips out everything dissolved in the water and then builds it back up with the minerals you choose, at the moment it's served.»

Works in a message, in a story and over dinner.

When they ask the price

«It depends on the unit and the installation, and an engineer looks at it. I'll send you the link and they'll call you, no obligation: I don't sell machines, I show you mine.»

Never improvise a figure: prices come from byaccuor.

When they hesitate because «tap water is drinkable»

«And it is. The question isn't whether it's drinkable, it's what's dissolved in it and whether that's what you want to drink. It's the same judgement you already apply to what you eat.»

No fear, no alarm and no talk of illness.

When someone wants to join the programme

«I'll explain how it works and introduce you. It's selective: there's an interview and not everyone gets in. You don't buy stock and there's no joining fee.»

Never promise earnings or put numbers on them.

Write

  • «I've been cooking with Essential for four months and my rice comes out differently.»
  • «Hikari is formulated for baby bottles: it meets the paediatric recommendations for sodium and calcium.»
  • «If you're interested, I'll send you my link and an engineer will look at it.»
  • «Paid partnership with byaccuor.»

Don't write

  • «Tap water is making you ill.»
  • «This water cures, detoxes, slims or prevents illness.»
  • «I make €X a month, join up and get rich.»
  • «Today only, 20% off if you message me.»

07 what can't be said

Four lines that aren't crossed.

Health

No water is credited with preventing, treating or curing illness, nor with slimming or detoxing effects. You explain the composition and what each water is made for, which is what the menu says.

It's brand policy and it's health-claims law.

Money

No earnings are promised, yours or anyone else's. No screenshots of commissions, no «financial freedom», no turnover figures. Earnings depend on each person's own sales.

The ambassador contract says so too.

Undisclosed advertising

Any content you earn money from is labelled as such: «advertising» or «paid partnership with byaccuor», visible in the content itself and not buried among hashtags at the end.

If you're unsure whether to label it, label it.

Figures and prices

Technical figures, measurements, guarantees and prices are published by byaccuor. They aren't rounded, they aren't recast into what you think you remember, and promotions aren't invented.

If a figure is missing, ask for it before publishing.

And one more, about getting along. You don't compete with the distributor or with another ambassador over the same customer, and you don't run paid campaigns using the brand without written authorisation. A customer belongs to whoever registered them first with their link.

08 your material

A little, good and always official.

T-shirt, tote bag, pin, QR card and the ambassador's welcome box
Ambassador material. T-shirt, tote bag, pin, card with your QR and the welcome box for your customer.Download SVG
PieceMarkingWhat for
T-shirtHeart on the front at 60 mm; block high on the backEvents, trade fairs and content
Tote bagBlock in ink, heart in deep coralA gift, and for carrying samples
Lapel pinThe heart alone, 24 mmThe badge of the programme
CardBlock, your name, «official ambassador» and your QRWhen the conversation happens in person
Tasting glassesThe stroke, screen-printed in mineralSo they taste the water, which is what convinces people
Welcome boxBlock and heart; byaccuor sends itFor your customer on installation day
Nothing is produced off your own bat. The material is made by byaccuor and ordered through the programme. An ambassador doesn't order T-shirts, cards, vinyls or vehicle graphics on their own: if you need something that isn't there, ask, and if it makes sense it's added to the catalogue for everyone.

09 from the message to the installation

You introduce. The network installs.

Your job ends where the engineer's begins, and that's an advantage: you don't carry the installation, the aftercare or the stock. The only thing to look after is that the customer ends up registered to your name, and that's what your link is for.

01

You show

You give them the water to taste or show them yours. You share your tracking link.

02

They're registered

Opening it they see you, and they write to us with your code inside the message. That code is what puts them under your name in the panel, whether they buy that day or not.

03

The network installs

An engineer visits, measures, installs and explains. You can come along, but you don't install.

Yoursbyaccuor's
Telling your experience and showing the productThe technical figures, the prices and the terms
Staying alongside your customer and being there for the installationThe technical visit, the installation and the guarantee
Your community, your judgement and your diarySupport, parts and the Refresh
Your content and your photosThe brand, the official material and the last word on it

10 what you aren't

Being an ambassador isn't being the company.

This is the least charming part of the handbook and the part that prevents almost every problem. An ambassador represents byaccuor; they don't replace it or speak for it.

You aren'tWhy it matters
A distributorA distributor has a territory contract, buys product and answers for the service. You neither buy stock nor hold a territory
A service engineerNo installing, no opening a unit, no changing a cartridge. Not even at a relative's house
Customer supportA breakdown goes to support: 900 808 697. Stay alongside, yes; fix it, no
A spokespersonPress, media or a crisis: pass it to byaccuor. Nobody expects you to answer
An employeeYou don't represent the company to third parties, and you don't sign anything on its behalf
marca@byaccuor.com When in doubt, ask before publishing. A question takes a day; badly published content takes months to repair. For programme questions, your manager; for brand questions, this address.

11 downloads and contact

Your material, ready to use.

Before you publish

Use of the material. This material is for people admitted to the love ❤ byaccuor programme and for as long as their relationship with byaccuor lasts. The block isn't modified, the heart isn't altered and the brand isn't used beyond what this handbook describes. The programme is subject to assessment and to the terms of the ambassador contract; earnings depend on the sales each person generates and no results are promised. 2026 edition · © BYACCUOR LTD.

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